Network Engineers

Network Engineers (Secure Enterprise Engineer)

Our Secure Enterprise (SEC-EN) or Networking team comprises engineers certified in various technologies such as Cisco, Fortinet, and Aruba. They possess certifications at different levels, including Level 1 (with knowledge equivalent to CCNA, NSE4, or ACSA) and Level 2 (such as CCNP Enterprise, NSE7, and their equivalents). These professionals are tasked with managing and maintaining the company’s networks, from endpoint to edge devices and everything in between.
Our engineers implement and oversee wireless, switching, routing, and security systems within the network. The SEC-EN team offers a wide array of services related to network architecture design, ensuring reliable and secure connectivity for networks of all sizes. They are adept at troubleshooting, performing regular maintenance, optimizing network performance, and providing L1 and L2 support while escalating to vendors when necessary.
Some of the support activities provided by a network engineer include:
Network Assessment:
Evaluating the performance, security, and reliability of your network infrastructure. This involves analyzing data to identify and resolve any issues impacting functionality, availability, and efficiency, alongside recommendations for network improvements.
Network Assessment:
Implementation and Support Networking environments:
Network Engineers support the installation, configuration, and provision of technical assistance for various requirements, questions, and incidents, maximizing productivity. They provide high-level technical documentation for projects, support tickets, and requirements, adhering to your processes and standards.
Maintenance Activities:
Our engineers conduct a range of services to maintain peak network performance and security. They handle tasks from routine check-ups to emergency interventions and upgrades.
Security and Networking Solutions:
Our engineers manage various security and networking solutions, categorized by vendors, including but not limited to:
Cisco Networks:
Endpoint Solutions:
Our engineers have expertise in managing security solutions such as:
Endpoint security solutions:
Cloud-based applications:
We partner with leading cloud providers to deliver comprehensive services using platforms like:
Cisco Meraki

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